Frequently Asked Questions (FAQ's)

Note about DVDs playing on PCs and Laptops

Certain Windows PCs and laptops are not setup to play back DVDs straight out the box even though they have a DVD drive. If you have never played a DVD on your computer, you may get the following error message when trying to play back a DVD:

“Windows Media Player cannot play this DVD because a compatible DVD decoder is not installed on your computer.”

If you get this message it means that you need to install a DVD decoder to enable DVD playback.

Click on the following link to download a DVD decoder for your PC:

http://cccp-project.net/download.php?type=cccp

You can find more information on playing DVD's on your PC here.

Note about DVD Audio Playback on PCs and Laptops

If you are playing back the Safebuild DVD on your Desktop PC or Laptop and are hearing no sound you will need to adjust your sound settings.

Remember to turn your master system volume and your DVD player software volume to an adequate level. If you Desktop computer has no speakers attached you may have to use headphones to hear the sound of the DVD.

If you still cannot get your DVD to play or get the sound to work, speak to an IT technician for help or call us on 031 266 7070.